Community Feedback

ASG values your feedback as it informs us what we are doing well and what services can be improved to best serve the Community.

There are many ways to provide feedback and they are listed below.

Telephone during business hours (9am – 5pm)

Ph:  08 8223 4204

Click on the link below and complete an online Survey

>>> Client and Community Feedback Online Form  <<<
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Complete a Feedback Form

You can either:

  • fill the Adobe version in electronically and email
  • or print out a copy and post it to ASG

Client and Community Feedback – Word
Client and Community Feedback – Adobe

You can email

[email protected]

Or post
Aboriginal Sobriety Group
GPO Box 7306 Hutt Street
Adelaide SA 5000
 
Feedback for Inner City Youth Service

In addition to these options, feedback on Inner City Youth Service can be given directly to the Department of Communities and Social Inclusion.

Write to:
DCSI Client Feedback
GPO Box 292
Adelaide SA 5001
 
Email:

[email protected]

Website:

www.dcsi.sa.gov.au
Click here for link directly to the DCSI Client Feedback form

What happens next?

General Feedback

We will inform the correct person of your feedback and investigate if your suggestions can be integrated into services.

Compliment

We will inform the person or service of your compliment.

Complaint
  • If you have agreed to be contacted we will acknowledge your complaint within 5 days.
  • Your complaint will be investigated and you will be informed of the outcome within 30 days.

If you are unhappy with the outcome you can either contact the Chief Executive officer or your complaint can be forwarded to the Board of Management.